Deciding on legal represention is intimidating, overwhelming, but important at a time when a person is in a -sensitive & highly emotional position. After having gone through a legal event, I feel a sense of duty to share some insight that I learned. I will explain by using specific example in my experience with the attorney I chose, Shannon Riley. First, the night I was arrested for DWI, while I was in jail, I was able to call (the "one phone call" allowable in jail) a family member. My family member, in a panic & in the middle of the night, tirelessly searched the internet for an attorney or just someone or insight as to what to do in this frantic & intimidating situation. She started calling a few of the local attorneys that her internet search found that specialized in DWI law. After getting one answering service after another (it was, after all, the middle of the night), attorney, Shannon Riley, actually answered the call! This point, in and of itself, is a signal & a gem. Mr. Riley was patient and provided my family member with specific details of exactly how the process & scenarios would likely turn out, mind you--he had not been paid a penny at this point. He met my family member at the jail (the family member is a senior citizen) and upon my release, Shannon and my family member were there. Before deciding upon asking for his representation, he spent two hours explaining likely scenarios for my legal matter. He had several legal process insights that , had I decided on another attorney or even no private legal represention, affected my legal outcome that I have no doubt wouldn't have been revealed. Fast forward to the time after I decided to his legal represention, I would have follow-up questions and he promptly replied back (by text, no less!!) to me. Being crunched for time always, I found this as another highly noteworthy value. Fast forward, the court date, he provided me organized paperwork & explained. You won't be disappinted with his service.